First and foremost, specialty physicians that maintain a healthy, financially independent practice need a mechanism to quickly and efficiently document appropriate CPT and ICD-10 codes. Specialty practices that waste time attempting to match diagnoses to appropriate treatment codes will miss opportunities to optimize office-wide workflows and improve healthcare services. They also risk bogging themselves down with costly payment delays and disruptive reimbursement rejections.
That's why the requirement for any specialty practice seeking a new EHR is to find a solution with a fully-developed clinical documentation and coding library that's continuously expanded by informatics specialists and practicing physicians. Practices that simplify coding management can focus less on back-office activities and more on patient engagement.
Effective EHRs simplify patient-data collection so that front-desk staff and physicians can spend less time worrying about documentation and coding and more time focusing on the patient in front of them.
One of the most effective ways to achieve this dynamic is by enhancing speed of documentation. This entails centralizing data-gathering efforts onto one platform that easily retrieves record histories, orders standard office tests and procedures, and provides templated and customizable encounter documentation.
Likewise, as physicians and their assistants develop chart notes, they need to be able to instantly build the long narratives and descriptions required in medical records via the use of time-saving key combinations that “expand on command.” This makes it much easier to document patient discussions swiftly and accurately.
HRs that integrate seamlessly with a practice manager interface drastically improves coordination between physicians, front-desk staff and patients. This yields three major benefits for specialty practices:
These combined benefits help practices maximize the value of their EHR and ultimately become more agile.
Finally, implementing, configuring and using your EHR should not require an extensive learning curve or ongoing maintenance calls to your vendor for unresolved issues. It bears repeating that the purpose of an EHR is to make your practice more efficient and to eliminate as many tedious, manual documentation processes as possible.
Training services are frequently overlooked, scaled back or jettisoned altogether to reduce costs. However, doing so can not only put your staff behind the curve at go-live, but also leave them struggling to identify and use the most efficient methods to complete complicated tasks well into the future. Still, while it’s important to recognize the essential value of a well-trained staff, you should identify an EHR vendor that can efficiently deliver training services and return your office to normal levels of productivity within a couple of weeks.
Accordingly, your EHR vendor should provide targeted training to users in order to minimize time-to-value, implementation support and reliable customer service – in addition to all of features referenced above.
For more information about how robust but intuitive EHR system can maximize the effectiveness of your specialty practice,